FAQ's
FAQ
How does your sizing fit for women's clothing? What does One Size mean?
Not sure what your size is? Refer to our size guide here. A lot of our kimono styles come in One Size. One Size is made to fit sizes small-large. Perfect if you are between sizes or are buying a present for a special someone!
What is your exchange and return policy?
Learn more about our exchange and return policy here. We do require you to e-mail us in order to receive a return address.
How do I check the status of my order?
You will get an order confirmation once you place your order. Once the order is fulfilled and shipped out you will receive a second order confirmation with your tracking number.
What is your shipping policy?
Learn more about ourshipping policy and rates here.
What types of payment do you take?
We take all major credit cards including Mastercard and Visa. We also take Google Pay, Apple Pay, Shop Pay, and PayPal.
Do you have a physical store?
Currently, we do not have a physical store location and are only online.
Did you know?
All of our orders are wrapped in eco-friendly packaging! We use tissue paper instead of plastic wrapping. Our poly mailers are made out of 100% cornstarch.